Drawing on more than 15 years of international experience across France, Vietnam, Australia, Mexico, and Bali, Lucie Hautreux brings a unique perspective to the concept of home and relocation.
With a background in finance and business consulting, Lucie has worked with SMEs and international companies to improve profitability, streamline operations, and build sustainable growth.
Today, as Co-Founder of Get My Home, Lucie combines her professional expertise with her own experience of living abroad, helping people not only find a place to live in Bali but also create a life that truly feels like home.
Lucie, you’ve lived and worked internationally across different countries for many years. Was there a particular moment during your own relocation journey when you realised that finding a house and feeling at home are two very different things?
Yes. Before COVID, I had already lived in Bali for many years and felt at home. But I never really thought about why or how that feeling developed. When I moved to Sydney for a new job during the pandemic after losing 90% of my business, I gained a deeper understanding of what creates that sense of home. I was staying with friends, and within just a couple of weeks, they introduced me to their running club, shared meals with me, showed me where to buy groceries, explained how to get a scooter and get around the city, and helped me understand the local culture and rules.
Looking back, it was one of the easiest moves I’ve ever made, even though the world was uncertain. In a very short time, I felt genuinely at home. What made the difference wasn’t the house itself, but the support system around me that guided me through the process of arriving and settling in.
Tell us about Get My Home.
Get My Home is a mobile app that brings together residential home listings and various services designed to help people settle into life in Bali.
The idea emerged during a stay in Bilbao, Spain. Although the Airbnb genuinely felt like home, I realised it lacked some of the practical details that make a place truly liveable as someone working from anywhere. Around the same time, my partner, Christian Ritz, was exploring a similar concept for Bali. We combined our ideas and created Get My Home to help people find homes that match their lifestyle, not just their location.
The platform focuses on ready-built residential properties available for monthly rental, yearly rental, or long-term lease. We deliberately avoid off-plan developments and land listings because we want to highlight and add value to what already exists. Bali has seen significant development in recent years, often at the expense of rice fields and green spaces, and we believe there are already many wonderful homes waiting to be discovered.
To support the transition into Bali life, the app also connects users with trusted services that we personally use ourselves, including health insurance providers, visa services, and educational resources for families. These are often key concerns for people relocating.
Another component is the Get My Home Pass, a membership programme that provides access to useful businesses, services, and facilities for everyday life. When you live here, you need to know where to source drinking water, find reliable suppliers, furnish your home, and access everyday services.
We currently allow homeowners and agencies to create listings for free and encourage them to provide comprehensive information beyond the usual price, location, and availability. We include practical details about equipment, facilities, and everyday features that can make a real difference when deciding whether a property is the right fit.
Finally, we built the platform around matching rather than simply browsing. Users can define what their ideal home looks like, and the app compares those preferences against available properties. It’s reminiscent of a dating app, but for homes. Users can swipe through listings while a compatibility percentage system shows how closely each property matches what they’re actually looking for.
One of your unique initiatives is ‘Our Crush ’. What inspired this concept, and what impact do you hope it has on Bali’s property and hospitality landscape?
These days, online reviews are often unreliable. Sometimes they’re fake; sometimes they’re written by someone who had an exceptionally bad experience, while people who had a good experience might not leave a review at all.
So, we decided not to create a traditional review system where anyone could leave comments on the app. Instead, we created a service for homeowners and agencies. Through Our Crush, we stay at a property ourselves for two days and experience it from the perspective of someone genuinely living there.
Both my co-founder and I come from a French background, where hospitality and customer experience are highly valued. What we’ve discovered is that, regardless of budget, many properties only need a few small adjustments to significantly improve the guest experience and create a stronger feeling of home. We aim to give honest insights into the stay experience within a property and offer practical recommendations to owners. Often, the improvements are simple: better lighting, comfortable bedding, or minor tweaks that make a space feel more welcoming.
As for the impact, we hope to encourage people to value and improve what already exists. Bali already has so many beautiful homes and spaces. Sometimes all it takes is a little improvement to make a tremendous difference.
Bali’s property market can feel fragmented and overwhelming. Why do you think trust and transparency matter so much in this space?
It comes down to the fact that we’re talking about homes. Finding a home is an emotional experience. Most people aren’t just looking for four walls and a roof. They’re looking for a place where they can relax after work, spend time with family, and build a new chapter of their lives.
Living abroad already comes with sacrifices. You create distance from family, friends, and familiar routines. There is a lot of emotion involved in that process, and the home you choose becomes a very important part of your experience.
The challenge in Bali is that the market can be quite disorganised. Information is often scattered across different platforms, prices can vary dramatically, and it’s difficult for people to know what is realistic and what isn’t. Someone arriving from a major city abroad may think certain prices are incredibly affordable, while someone who has lived in Bali for many years may consider those same prices extremely expensive compared to what they remember.
That’s why trust and transparency matter so much. We want to help organise information, make it easier to compare options, and allow people to make informed decisions. When people have access to clear information, they feel more confident and can navigate the process with much greater peace of mind.
Can you tell us more about the inspiration behind the Get My Home Pass?
The Get My Home Pass was designed around a simple question: what do people actually need when they move to Bali?
Of course, we can’t include absolutely everything, but we’ve built a network of partners and service providers that we genuinely use and trust ourselves from our own experience of living in Bali over many years. We wanted to make that network accessible to others. Many of them are local businesses that have been serving the community for years.
While members receive certain benefits, the Get My Home Pass is really about giving people direction and helping them settle into life here more easily. Instead of spending countless hours researching online or asking strangers in Facebook groups, they can access a curated network of trusted recommendations. Ultimately, it’s about saving people the time and money, reducing uncertainty, and helping them feel more at home.
What advice would you give newcomers who want to integrate into Bali respectfully and meaningfully?
I would say the first thing is to slow down and understand the rhythm of Bali. Life moves differently here, and that slower pace is often what attracts people to the island. What I’ve noticed, however, is that many people arrive because they’re drawn to that lifestyle, but once they settle in, they resist it. They try to maintain the same pace and habits they had back home.
Over the years, I’ve seen people arrive in Bali with great enthusiasm, only to leave disappointed because they never truly embraced the lifestyle that drew them here in the first place. One of the greatest lessons Bali offers is learning to trust the process rather than constantly trying to control it.
The same principle applies when looking for a home. Many people rush the process because they want immediate certainty, but finding the right home starts with clarity. What does your ideal home look like? What kind of lifestyle are you trying to create? Once you understand that, it becomes much easier to identify the options that genuinely suit your needs and budget.
Clarity saves a great deal of time, energy, and frustration. That philosophy sits at the heart of what we hope to encourage through Get My Home.
What’s next for Get My Home in the coming years?
Our hope is to become a trusted reference point for people who want to feel at home in Bali. Of course, we’re still in the early stages, so our immediate focus is on continuing to grow and strengthen the platform here. Bali is where we have the deepest experience, and we believe it’s the perfect place to develop and refine the concept.
Looking further ahead, we do see opportunities to expand beyond Bali, like Lombok. However, what interests us most is understanding the broader journey of coming home and helping people navigate that transition successfully.
Wherever you move in the world, there are certain things everyone needs: a home, daily routines, access to healthcare, transportation, trusted services, and a sense of belonging. Ultimately, we want to help people build those foundations wherever they choose to live.
